- Aurorah Gayle
- Dec 3, 2019
Every year around the time of Thanksgiving, many individuals go out of their way to shop for special deals and sales many retail store offer. This year is no different. Through the use of social media and mobile apps, many customers were able to gather up their shopping carts without having to leave there homes.

Throughout the years, consumers were able to shop in-stores for their products. However, with the recent shifts in technology and mobile apps, consumers were able to gather and buy more products than ever before. Orders made over mobile apps and online purchases had an increase of 35% on Black Friday .
More online orders were made over a mobile device rather than a desktop. Overall, smartphones alone accumulated over $2.9 billion in profits. Throughout the weekend, mobile orders continued to take over sales. Adobe Digital Insights, Taylor Schreiner claimed, "Even when shopper went to stores, they were now buying nearly 41% more online purchases before going to the store to pick up."
With this trend, people are more than willing to jump to their phones to make an online purchase instead of waiting in line for their orders.
Stores with online pick up services even made a come up with this past weekend's sales event.The NPD Group's Holiday Purchase Intentions Survey claims that one out of five online purchase were picked up in stores.
According to Marshal Cohen, the NPD chief industry advisor states, the adoption of mobile shopping can lead consumers to the the store where most impulse spending happens. This demonstrates the importance of retail approach in keeping up with today's retail environment, especially during competitive holiday shopping season."
The majority of retail stores over the weekend held promotions averaging between 37-47%. The top sellers this year were kitchen wares/appliances, accessories, and clothing. With this report, researchers can distinguish that consumers are wiling to invest into their homes and themselves.
Retailers that are able to reach their consumers through a wide range of offers and assortment, along with the use of online presence can make a big impact for their sales.
This past weekend has brought a lot of online commerce for both store and the consumers. Even with this statement, the overall profits and sales just barely reached it's estimated goals.